Please read our terms and conditions before purchasing from us. All packages are Trackable and will require proof of signature upon receiving. Weekends and bank holidays do not apply to any of the above time frames. Please note that it is the recipient's responsibility to open and inspect the package. If there are irremediable defects with the devices, you can return them back to us for repair or replacement within 30 days.We will compare serial no. And/or ask for photos of the product as proof of the return reason before accepting it. Customers are responsible to cover the cost of returning the package if the return reason is change of mind or order by mistake. No alternative methods are allowed. Please note that our products are coming with European Sepcifications and/or with European 2 PIN plug. The item "Zwilling Cutlery Set 68 Pieces Stainless Steel Dishwasher Safe" is in sale since Thursday, September 27, 2018. This item is in the category "Home, Furniture & DIY\Cookware, Dining & Bar\Cutlery\Cutlery Sets & Canteens". The seller is "germany_direct" and is located in Berlin. This item can be shipped worldwide.